How to Get Your First TCard / UTORid

To access online services, you must convert your JOINid to a UTORid before classes begin.
Watch our video on steps to converting your JOINid to a UTORid, or follow the instructions below.

TCards are not required if you are studying remotely.

To activate your UTORid:

Step 1: Submit a photo via MyPhoto and wait for an approval email.

Step 2: Book a remote UTORid appointment via CLNx.

Step 3: Attend your appointment and provide valid and original identity and legal status documents.

• Appointments will take place via CLNx Built-in Video (download not required)
• You will need your JOINid to login to CLNx.  

At the appointment, we will:

• • • Verify your identity (you are required to show your face via webcam).
    • Verify your legal status in Canada.
    • Verify your photo submission via MyPhoto.
    • Provide you with instructions to activate your UTORid and UTmail+.

Step 4: Book an in-person appointment via CLNx to pick up your TCard once you have completed steps 1 to 3.

• Winter 2022 student’s must be Registered in order to received a TCard.

Learn more about converting your JOINid to a UTORid.

Returning under 2 years: 

• You can continue to use your existing TCard.
• If you need your first TCard or have lost your TCard, book an in-person appointment through CLNx.

Returning / re-registered student over 2 years:  

• You can continue to use your active UTORid and UTmail+ account once you have fully re-registered with your Registrar.
  
• Get a new TCard by follow the instructions for “New Undergraduate/Graduate Student”. 
  • If you do not recall your UTORid, please contact your registrar’s office. 
  • For a password reset to your UTORid, visit UTORid Account Management or contact the Help Desk for additional support.

When you are registered for a School of Continuing Studies (SCS) course, you will be provided with a qqID, which gives you access to Quercus and campus Wi-Fi.  

For online library access and getting a TCard, you must complete a TCard Permission Letter Request to the School of Continuing Studies when your classes start.

• To access library spaces on-campus, you may present government-issued photo ID and proof of registration.
• A TCard is available for $20 however, it is not required. If you wish to get a TCard, request an in-person appointment by emailing the TCard Office with:
  • Your approved permission letter.
  • A list of dates and times you will be available to visit our office.

Visit the SCS website for more information. 

You can access online systems and library resources using your UTORid.

If you wish to get a TCard, request an in-person appointment by emailing the TCard Office with:  

• Name & UTORid
• Reason for the need to have a physical TCard issued. Include the building names, room #, and administrator/manager name. 
• A list of dates and times you will be available to visit our office.

Book an in person appointment if you require a TCard for building access or Kronos:

1. Login to CLNx with your UTORid
2. Select the in-person appointment.

A UTORid will provide you access to online library and other services, including on-campus Wi-Fi.  

Short-Term Guest UTORid: Who requires a UTORid for a period of 5 days or less and you can be sponsored by a staff/faculty.
Long-Term Guest UTORid: Who requires a UTORid for a period beyond 5 days and the department you are working for should apply.

If you wish to get a TCard, request an in-person appointment by emailing the TCard Office with:  

• Name & UTORid
• Reason for the need to have a physical TCard issued. Include the building names, room #, and administrator/manager name. 
• A list of dates and times you will be available to visit our office.

Your UTORid provides online access to library resources, UTmail+ account, and on-campus Wi-Fi.
To activate your UTORid, you will require a Secret Activation Key (SAK) which can be found at the top of your POWER registration record.

If you wish to get a TCard, request an in-person appointment by emailing the TCard Office with: 

• Name & UTORid
• Reason for the need to have a physical TCard issued. Include the building names, room #, and administrator/manager name. 
• A list of dates and times you will be available to visit our office.