Navi Mental Health Wayfinder

Get Your UTORid & TCard

Documentation requirements

Use the documentation tool to determine the identity and legal status documentation you’ll need to get your UTORid and/or TCard. The documentation required will depend on who you are, and whether this is your first UTORid and TCard. 

Your documentation must be unexpired and original (digital or photocopies are not accepted).

The name displayed on your identity/legal status documentation must exactly match the official name in the University’s record systems (e.g. ACORN, HRIS).

You may want to check your name and legal status in ACORN for accuracy before submitting your photo and documentation.

If it’s not accurate, or you need to change the first or last name listed in the University’s system (ACORN/HRIS), contact your registrar or business officer before completing the UTORid & TCard process.

To obtain a UTORid & TCard, your identity must be verified to:

  • support safety, security and identity management at the University
  • ensure your record in our official systems is accurate

To begin studies at the University of Toronto, your legal status (e.g. Canadian, permanent resident, international) must be verified to:

  • meet the reporting requirements of the Ministry of Colleges and Universities and Immigration Canada
  • ensure you’re paying the correct tuition fees

Step-by-step instructions to get your UTORid & TCard for newly admitted students

Before you start, you must enable your JOINid. Find your JOINid on your Offer of Acceptance letter along with your student number.

2022 Summer students must be registered to get a TCard.

2022 Fall students can begin uploading a photo & documentation.

Visit the Documentation Tool.

Login Here

Photo & Documentation Requirements:

  • Photo and document files must be in JPEG, PNG or GIF.
  • Photo must show you from shoulder to above your head, with face looking at camera. It’s OK to smile!
  • Photo must be in colour with no other objects or people present.
  • Photo must represent your current appearance (no facial enhancements or pictures of pictures) and resemble image on identity/legal status documentation.
  • Identity/legal status documentation must be unexpired.
  • If you wear a face covering, you will need to remove it for the photo. Individuals who wear a head/face covering for religious beliefs who prefer to be seen by a female staff member can email us at tcard.office@utoronto.ca to make this request.

Approval will be sent to the email listed in your record in ACORN.

Soon after receiving your photo approval email, you will receive an email with instructions on how to activate your UTORid, using your Secret Activation Key (SAK):

  • Newly admitted students receive their SAK via email after their photo & documentation has been approved.
  • The SAK email will be sent to the email address listed in ACORN, unless you provided an alternate email during the submission process.
  • The email will come from a U of T email address: infosec@utoronto.ca. The subject line will be “Activate Your U of T UTORid“.
  • If your JOINid has stopped working AND you haven’t received your SAK email, check your junk and spam folder.
  • The email contains a SAK and a link to activate your UTORid.

Note: Once you receive your SAK email, your JOINid and its associated password will no longer work.

Use your SAK to activate your UTORid:

  • Go to uoft.me/activate-utorid
  • Enter your JOINid + SAK.
  • Set up your UTmail+ account.
  • Set up your UTORid password and account management options.

Select an in-person appointment for the relevant campus.

Documentation requirements: identity & legal status

Visit CLNx to book your in-person appointment.

Instructions to get your UTORid & TCard for other audiences

If you haven’t converted your JOINid to a UTORid, follow the process for newly admitted students.

If you need a replacement TCard, visit Replace your TCard.

If you’ve been absent from the University for two or more years, you’ll need to have a new photo taken and provide legal status documentation.

To access Quercus, SCS students can use the “qqID” provided when you register for a SCS course.

To get a UTORid to access online library resources and campus WiFi:

  • Submit a TCard Permission Letter Request on or after the start date of your SCS course.
  • If approved, a letter including a UTORid will be emailed to you within two business days.

To get a TCard to access in-person resources, such as library stacks:

  • Email tcard.office@utoronto.ca to book an in-person appointment. The email should include your UTORid and SCS student number, as well as a series of dates and times you are available for an in-person appointment.

If, for disability-related reasons, you’ll have difficulty waiting or standing in a line-up, let TCard staff know when booking the appointment or when you arrive.

Attend the TCard appointment with:

  • TCard permission letter
  • Government photo ID (original/unexpired/no photocopies)
  • $20 CAD fee (debit or credit only)

Visit the SCS website for more information.

Get your UTORid and SAK:

  • Your UTORid and Secret Activation Key (SAK) can be found on the online services letter provided to you by your business officer/the Division of People Strategy, Equity & Culture.

Contact your business officer if you have any difficulties/for more information.

Activate your UTORid:

  • Go to uoft.me/activate-utorid.
  • Enter your UTORid + SAK.
  • If you’re on campus, book an appointment with TCard Services on CLNx or visit the Reader Registration Desk at Robarts Library to get your TCard.
  • Provide required government photo ID (original/unexpired/no photocopies). Identity documents must match the information in HRIS.

If, for disability-related reasons, you’ll have difficulty waiting or standing in a line-up, let TCard staff know when booking the appointment or when you arrive.

Get your UTORid and SAK:

  • Your UTORid and Secret Activation Key (SAK) can be found on the online services letter provided to you by the Division of People Strategy, Equity & Culture, or your department.
  • If you have a letter for an account to be created, visit the Reader Registration desk at Robarts Library to get your UTORid and TCard.

Contact your department if you have any difficulties/for more information.

Activate your UTORid:

  • Go to uoft.me/activate-utorid
  • Enter your UTORid + SAK. 
  • If you’re on campus, book an appointment on CLNx
  • Provide required documentation (original/unexpired/no photocopies).
  • Identity documents must match the information in U of T’s record system.

If, for disability-related reasons, you’ll have difficulty waiting or standing in a line-up, let TCard staff know when booking the appointment or when you arrive.

If you can’t access CLNx, visit the Help page.

Get your UTORid and SAK by logging into the Postgraduate registration system (POWER).

If you experience difficulty accessing the POWER records system, contact your PGME Registration staff member.

Email tcard.office@utoronto.ca to book an in-person appointment to get your TCard and include:

  • UTORid/Trainee ID number
  • A list of dates and times you are available for an in-person appointment

If, for disability-related reasons, you’ll have difficulty waiting or standing in a line-up, let TCard staff know when booking the appointment or when you arrive.

Attend the TCard appointment with:

Including contractors, temporary staff/faculty and visiting professors

Get a Short-term Guest ID to access campus WiFi for five days or less.

Get a Long-term Guest ID.

Visit the TCard websites at UTM and UTSC.

If you can’t use CLNx, visit our Help page.

Get a service animal indicator sticker

To request a service animal indicator for your TCard:

For additional information, please visit the University of Toronto AODA Office website.