All University buildings are closed as of March 17, 2020 to the general public.
All TCard Office locations are closed.
For more information, please view the message from the University regarding the Coronavirus (COVID-19). For access to online course materials, please visit Quercus.
No physical TCards will be issued during the University closure, except for exceptional circumstances (with approval by manager). Information and requests can be made to firstname.lastname@example.org.
For New Incoming Students:
Of Summer 2020, you will be able to do the following starting April 1, 2020:
During the closure, we will be verifying identity and providing UTORid activation passwords using Microsoft Teams video conferencing to registered students only. You will be required to schedule an appointment with us via email (email@example.com). You will be required to show your face via a webcam (for identity purposes) and also show your valid physical/hard copy Government-Issued Photo Identification/documentation (no photocopies or pictures of ID will be accepted). You will be provided with UTORid activation instructions for access to online resources, including U of T email, once the verification is completed. When the University re-opens, you will be required to visit our office in person to obtain your TCard and provide documentation to validate your legal status in Canada.
Students starting in Fall 2020, will be able to obtain your UTORid as of June 1, 2020.
More information will be posted in May regarding how to obtain your UTORid and TCard.
For Contractors, Temporary Staff/Faculty & Visiting Professors:
If you fall into one of these categories and do not appear in HRIS, the department you are working for should apply for a Long-Term Guest UTORid and then submit the request to firstname.lastname@example.org
If You Have Lost Your TCard:
Please view our website for more information on how to disable services on your lost TCard. If you have any other concerns about your lost TCard, please contact us at email@example.com.
For Students Who Remain In Residence:
If you lose your TCard, your residence will continue to provide access to food and rooms. Please contact your residence staff.
How To Contact Your Registrar Or Residence:
Other Questions/Concerns During The Closure:
Email TCard staff at firstname.lastname@example.org.
You may also leave a voicemail at 416 946 8047 and we will do our best to respond to your message within 24 hours.
Coming soon: TCard online photo submission
TCard Services is in the process of implementing new software that allows students to submit their own photos online. A small group of students on the downtown campus have been invited to submit their photos to test the software this August, before it goes live to all students later this academic year, in the winter term
Students starting in Summer 2020, will be able to get their TCard beginning April 1, 2020.
Students starting in Fall 2020, will be able to get their TCards beginning June 1, 2020.
Students can log into ACORN (by using your JOINid/UTORid) to access many services, prior to receiving your TCard. If you were not previously issued a UTORid, you may reset or activate your JOINid here to enable course enrolment. If you activated your UTORid but forgot your password, you may reset the password here.
On this website, you’ll learn about
Getting Your First TCard – How to get your first TCard if you are a student, faculty/staff, or visitor
Using Your TCard– How you can use and load money on your TCard
Lost or Replacement TCard – How to get a replacement TCard and what to do if you find a lost TCard
What is a TCard?
Your TCard is your identification for academic purposes. It includes your photo, UTORid, student number (or personnel number, for staff and faculty) and a barcode. It provides access to services and facilities such as libraries, athletic facilities, exams, meal plans, online learning portal, printing services, and more.
TCard Services Offices
TCard Services Offices are located on all three Campuses:
Downtown Toronto (St. George) Campus
Our Contact us page contains information on how to reach each office.