COVID-TCard Information

To get the latest information on U of T’s response to COVID-19 and Your Guide to Fall 2020, visit UTogether2020.
For additional information, visit the Quercus Student Guide.

In response to COVID-19 safety protocols and government regulations, there have been a few changes in the way our offices are providing UTORids, TCards, and other services:

  • UTORids are given to new students via remote video appointments.
  • New and replacement TCards are available to students, staff and faculty on each campus, if a physical card is required. Select the appropriate campus under ‘TCard Services at’ (below), for more information on how to pick up a TCard. 
    • TCards are only available on the campus with which you are associated with.
  • Mask Required: You must wear a non-medical mask or face covering for the entire time you are in University buildings, as per the University’s policy on Non-Medical Masks or Face Coverings.   
  • UCheck: Complete the mandatory UCheck self-assessment before coming to campus and be prepared to show the result prior to your appointment. 

Additional Health & Safety measures at the TCard Office:  

  • In-office card pick–up is available by appointment only.
  • Plexiglass barriers are in place at the front desk, between staff and visitors. 
  • Additional surface cleaning, and signage to indicate spacing for appropriate physical distancing. 

TCard Services at:

St. George Campus

Staff, faculty and students on the St. George campus, for whom a new/replacement TCard is a requirement (for access to buildings/labs, meal plans, etc.) may request a TCard.

TCards are not required if you are studying or working remotely.  

Students, in order to activate your UTORid (which is the key to online resources including UTMail+ and library services), you will be required to submit your photo online and set up a remote appointment.

For information, visit How to get your First TCard / UTORid.

Please Note:

  • You are still able to write an exam or midterm if you have lost your TCard.
    • Be prepared to present Government-issued ID or your passport. Your department/exam invigilator will advise you on what you need to do next. 
    • If you have any questions or concerns, contact your Registrar or department. 
  • A TCard is not currently required to access U of T Library resources (see below). 

Mississauga & Scarborough Campus

Visit the Mississauga TCard-I&ITS Services website for booking procedures and additional information.
Visit the Scarborough TCard-Registrarial website for booking procedures and additional information.

Library Services

A TCard is not required to access Curbside Services (if you have not picked up your new TCard or lost your TCard, government-issued ID will be acceptable). 

  • For access to U of T Library online resources, users require an active UTORid. Until you have been able to activate your UTORid, you can use your library barcode and PIN. 
    • For access to your library barcode for requesting curb-side pickup, please contact Reader Registration.  
    • At the pickup venue, users who do not have a TCard can present other Government ID.  + a Library/TCard barcode. If you require the barcode, please contact Reader Registration.  
  • If you are a staff member, faculty member, or librarian who does not have a UTORid but require library access, contact Reader Registration to be issued this information, virtually.  Remote access does not require that a TCard is issued. 
  • From September to December 2020, the libraries which are open on the St. George Campus (Robarts and Gerstein) will require that an active TCard be presented for access to the study spaces.  There is no access to the stacks in any libraries. Until you have been able to pick up your TCard at the TCard Office, the libraries will accept other ID in order to check your status.